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Antes de ontemPartnership: the Canadian Journal of Library and Information Practice and Research

Public libraries in Official Language Minority Communities: Current Issues for French-Language Collections

Por Catherine Lachaîne

Canadian public libraries play an important role in supporting official language minority communities on a cultural and socio-economic level as well as on a linguistic level. However, there is limited research on the practices and impact of libraries in linguistic minority contexts. This exploratory study presents results from a pan-Canadian survey on French-language collections in public libraries serving French-speaking minority communities in Canada, focusing on the practices of library personnel and on their level of satisfaction when it comes to developing, promoting and evaluating these collections. Analysis of survey results reveals four main factors, often interconnected, that influence collection development in French-speaking minority communities: the level of French knowledge among employees, reliance on vendors and intermediaries, lack of resources and support, and collection development limited to content for preschool and school-age children. Results of this study are being shared to encourage discussion and reflection on the unique challenges of this work.

  • 16 de Setembro de 2022, 00:00

Éditorial – La recherche en français en sciences de l'information au Canada et Partnership

Por Éthel Gamache

Partnership vise à encourager la dissémination de la production scientifique francophone et anglophone canadienne en bibliothéconomie et en sciences de l’information. Ce numéro met de l’avant la recherche en français avec trois articles. Ces manuscrits de qualité touchent différentes questions et furent un plaisir à lire et éditer. Mais, pour un numéro dédié à la recherche diffusée en français, pourquoi y a-t-il si peu d’articles?

  • 16 de Setembro de 2022, 00:00

Editorial - French Research in Information Sciences and Partnership

Por Éthel Gamache

Partnership aims to encourage the dissemination of Canadian Francophone and Anglophone scientific production in library and information science. This issue highlights research in French with three articles. These quality manuscripts touch on different issues and were a pleasure to read and edit. But, for an issue dedicated to research published in French, why are there so few articles?

  • 12 de Setembro de 2022, 00:00

The Making Research Accessible Initiative: A Case Study in Community Engagement and Collaboration

Por Aleha McCauley

Recently community engagement has emerged as a priority among universities, offering new opportunities for their libraries. A literature scan of community-centred work in libraries reveals diverse examples but a lack of conceptual definitions or frameworks to help practitioners advance their work for social impact. We present a case study using the Carnegie Foundation definition of community engagement and apply two conceptual frameworks: living lab constructs and boundary spanning theory. The living lab constructs provide a framework to describe an innovation process that addresses a social challenge, experiments with specific actions for change, and defines specific returns or social impact. Boundary spanning theory provides a framework to help university leaders conceptualize linkages to community in ways that account for institutional complexity and foster reciprocal, mutually beneficial relationships with community partners. We use these two frameworks to describe the Making Research Accessible initiative which has three goals: i) increase the accessibility and impact of research done in the community; ii) increase the availability to researchers of community-generated research; iii) create opportunities for community and university members to share information and learn from each other. From the case study, we summarize what we have learned about community engagement to be of general relevance to library practitioners.

  • 31 de Agosto de 2022, 00:00

Cross-Sectoral Collaboration in the Service of Information Literacy: An Example of a Training Program at the Université du Québec à Montréal’s School of Management

Por Édith Robert

Academic librarians most deal with many imperatives to offer information literacy training. The purpose of this article is to share our experience of working as a cross-sectoral team composed of faculty members, librarians, and digital pedagogy and multimedia integration specialists. By using our diverse expertise, we co-created an information literacy training program for masters students in management. This innovative project developed at the Université du Québec à Montréal (UQAM) was officially launched in January 2022. Students accepted to the masters in management will be required to successfully complete this program, which will introduce them to digital and information literacies on the one hand, and to different principles related to scholarly communication and academic integrity on the other. The steps that led to the initiation of this project as well as challenges encountered until its completion will be detailed.

This experience could inspire other educational institutions, but our main goal is to show the importance of cross-sectoral work in helping students achieve academic success. We are convinced that many of the concepts presented in the training program are cross-curricular, that they go beyond mastering strict technical competencies required for learning and that they lay the foundation for a better understanding of the digital world in which students evolve. Although not directly part of the Quebec Ministry of Education and Higher Education's Digital Action Plan (2018), initiatives such as the one led by the the team at UQAM are nonetheless consistent with several of its orientations, including the first, which is to support the development of digital skills in young people and adults so that they can be better informed citizens and professionals.

  • 31 de Agosto de 2022, 00:00

From Copyright Cartels to Commons and Care: A Public Infrastructure Model for Canadian Music Communities

Por Brianne Selman

Using research on the political economy of the music industries, interviews with independent musicians about their lived experiences, and the authors' experience participating in government copyright consultations in Canada, this article discusses how the market power of major music companies, and their capture of the policy-making process through lobbying, has made copyright reform an extremely limited avenue for remedying the variety of hardships facing musicians in the streaming media era. Against the continued consolidation and concentration of power within the music industries, we explore a case study of Edmonton Public Library’s Capital City Records as an alternative model that may inspire further initiatives that advocate for artists and users. We conclude by discussing a commons-based, public infrastructure and governance model that could serve as a tool to circumvent uneven power dynamics in the music industries, facilitate stronger music communities, and provide sustainable livelihoods for working musicians in Canada.

  • 5 de Agosto de 2022, 00:00

The Bioeconomy in France: A Scientometric Study

Por Marianne Duquenne

As part of a research on the application of open science principles to the field of bioeconomy, we conducted a scientometric study of the scientific production of France in this field, for the period 2015 to 2019. The study identified 1,913 publications in the Scopus database. We analysed this corpus under different aspects: types and sources of documents, with volumetry and impact; authors, organisations and institutions; sources of funding; degree of internationality and openness (open access). The discussion focuses on the terminology and sources of such a scientometric study, on the accessibility of publications and on the position of France in this field. The conclusion proposes some recommendations for conducting a similar study, particularly for information professionals.

  • 5 de Agosto de 2022, 00:00

Learning About Real Experiences From Real Users: A Blueprint for Participatory Accessibility Testing

Por Alexandra Marcaccio

Although it is crucial for libraries to meet required online accessibility standards (e.g., Web Content Accessibility Guidelines 2.0), compliance with these technical standards does not guarantee optimal or equitable experiences for all library users who interact with online spaces or materials. Recent literature on accessibility testing has acknowledged the value of including people with disabilities in testing and designing digital objects and spaces. This thinking aligns with the library-based user experience (UX) principle that talking directly to users about their experiences using library services and resources is the most effective way to understand and thereby improve the overall library experience. In 2020, the UX Group at Western Libraries undertook a pilot accessibility testing initiative to plan, design, and deliver participatory accessibility testing with campus community members who had self-identified as living with a range of disabilities. Three accessibility tests were designed to assess five distinct digital objects, and 14 testing sessions were completed with eight participants. A semi-structured and participatory testing method allowed participants to freely interact with the testing objects, provide detailed feedback regarding their experiences using the objects, and recommend improvements to elements they found less accessible. This article includes an overview of considerations and challenges of the initiative as well as lessons learned in the process of securing funding, recruiting participants, designing the tests, and conducting testing. We reflect on the value of participatory accessibility testing and make recommendations for conducting similar projects at other libraries.

  • 13 de Julho de 2022, 00:00

Practices Before Policy: Research Data Management Behaviours in Canada

Por Melissa Cheung

In anticipation of the then forthcoming Tri-Agency Research Data Management Policy, a consortium of professionals from Canadian university libraries surveyed researchers on their research data management (RDM) practices, attitudes, and interest in data management services. Data collected from three surveys targeting researchers in science and engineering, humanities and social sciences, and health sciences and medicine were compiled to create a national dataset. The present study is the first large-scale survey investigating researcher RDM practices in Canada, and one of the few recent multi-institutional and multidisciplinary surveys on this topic.

This article presents the results of the survey to assess researcher readiness to meet RDM policy requirements, namely the preparation of data management plans (DMPs) and data deposit in a digital repository. The survey results also highlight common trends across the country while revealing differences in practices and attitudes between disciplines. Based on our survey results, most researchers would have to change their RDM behaviors to meet Tri-Agency RDM policy requirements. The data we gathered provides insights that can help institutions prioritize service development and infrastructure that will meet researcher needs.

  • 5 de Julho de 2022, 00:00

A Text Analysis of Four Levels of Librarian Involvement and Impact on Students in an Inquiry-Based Learning Course

Por Marc Stoeckle

Librarians at the University of Calgary collaborated with instructors on an inquiry-based learning course with varying involvement across four course sections. This study uses text analysis of student assignments to assess information literacy (IL) skill development across four levels of course participation: librarian as instructor-of-record, two levels of embeddedness, and a single ‘one-shot’ session. The methodology included the tracking of keywords generated using the ACRL Framework for Information Literacy and text analysis of student reflection assignments in an inquiry-based, research-focused first-year undergraduate course. The results suggest that the benefit to student IL skills is not related to amount of librarian instruction, but rather to the level of instructor buy-in with regard to library services and the importance of IL skills. We argue that the most impactful librarian involvement is as an IL course consultant rather than a full-time embedded librarian (which is surprising given the literature on the efficacy of embeddedness). Although further research is needed, the study results have significant implications for academic librarian instructional practices and collaborations on course content with faculty members.

  • 5 de Julho de 2022, 00:00

Dealing with Unwanted Donations: A Content Analysis of Small Academic Canadian Library Webpages

Por Paula Cardozo

While archives and special collections continue to welcome unique and valuable resources, small academic libraries can struggle with how to manage donation offers intended for their main collections. There is a need to be selective considering falling print circulation, workload pressures on library personnel, and space restrictions. Additionally, limited collections funds needed for more current and higher-demand resources can be strained by the higher processing costs of donated materials. These pressures are compounded by prospective donors seeking a home for items they no longer want, a perception that small academic libraries need all donations, and a lack of understanding about the qualifications and expertise of academic library workers. Clearly communicated and regularly reviewed guidelines can help discourage unwanted donations in ways that lessen alienating our patrons. This article provides a content analysis of donations webpages from small academic libraries in Canada to identify trends and provide support for libraries reviewing their own policies and procedures in an effort to manage donor expectations.

  • 28 de Junho de 2022, 00:00

Pay (No) Attention to the Man Behind the Curtain: The Effects of Revealing Institutional Affiliation in a Consortial Chat Service

Por Kathryn Barrett

This study aims to understand how users within a library consortium perceive chat service provided by staff members who are unaffiliated with the user’s home library. The researchers examined 293 chat interactions from Ask a Librarian, a consortial virtual reference service provided to university libraries across Ontario, Canada. Chi-square tests of independence were performed to explore the relationship between user dissatisfaction and instances where the chat operator revealed a mismatch in institutional affiliation between the operator and the user. Moderating variables in the relationship were investigated, including user type, question type, and operator behaviors like transferring the chat, making a referral, revealing a lack of expertise, and saying no to the patron. The researchers found that when an operator revealed that they work at a different institution than the user, patrons are more likely to be dissatisfied if they are graduate students, if their question is research-related, if the operator does not offer to transfer the chat, and if the operator does not state that they lack expertise on the chat topic. These findings suggest that chat operators should be mindful of context and relationships when revealing information about their affiliation. Users may perceive operators from other institutions as lacking knowledge about their local library, or they may be confused or alienated when receiving “behind the scenes” information about staffing that they perceive as unnecessary. The researchers recommend emphasizing and strengthening the user’s relationship with their home library and local library staff.

  • 27 de Fevereiro de 2022, 00:00

Sounding the Alarm: Scholarly Information and Global Information Companies in 2021

Por Jaclyn McLean

Issues in for-profit scholarly publishing are not new. We are an electronic resources librarian and a systems librarian, and in the course of our research on unaffiliated users and academic libraries, we continued to identify and be stymied by trends in vendor technologies, systems, sales models, and products that caused concern. We hope to share these concerns, summarize the landscape, and also provide some advice on possibilities for collective action as we move forward.

  • 3 de Fevereiro de 2022, 00:00

Developing Universal Design for Learning Asynchronous Training in an Academic Library

Por Rachael Lewitzky

This paper explores the design and initial implementation of online training modules for Universal Design for Learning in the context of academic libraries. Academic libraries are shifting away from the provision of resources and toward actively providing instruction and engaging with learners. The COVID-19 pandemic saw a quick transition from many in-person resources to virtual resources. Ensuring librarians are equipped to support learners in this manner is crucial. The goal of this paper was to determine how best to assist academic librarians with developing effective online resources. To achieve this goal, we conducted interviews with academic librarians. After consulting the literature and collecting information from academic librarians, we identified four key concepts for providing valuable instruction and designing material. The four themes included making content accessible, usable, meaningful, and reliable. We then developed four online training modules using Articulate Rise. The modules provide a foundation for aiding academic librarians with their teaching practice and engaging with a broad range of learners. These modules quickly demonstrated their value in the library context, and future testing, assessing, and iterating will enable their continuous improvement via institutional and cross-institutional collaboration.

  • 3 de Fevereiro de 2022, 00:00

A Reflection on Precarity

Por Maureen Babb

This personal reflective piece explores precarity in academic libraries from the perspective of someone who has been a precariously employed librarian, but has shifted to more stable employment.  The detrimental aspects of precarious work are explored, both in relation to individuals and in relation to the institutions that hire precariously.  There is discussion of the lack of attention paid to this critical topic, and a call for those with secure positions to turn their attention towards the problem of precarity in libraries.

  • 3 de Fevereiro de 2022, 00:00

Fake News and Libraries: How Teaching Faculty in Higher Education View Librarians’ Roles in Counteracting the Spread of False Information

Por Ahmed Alwan

This paper reports on a survey of faculty members at California State University, Northridge (CSUN) in Los Angeles, California, regarding their attitudes about libraries’ and librarians’ roles in the area of fake news. This study is a continuation of a previous paper that reviewed the origins of fake news and faculty perceptions of the concept. The survey results suggest that faculty members have differing views of how libraries and librarians can help them address fake news. Across disciplines, ages, and genders, faculty members’ views show little belief in the use of the library or librarians to help combat fake news. Notably, only lecturers seem to have a strong view of libraries and librarians playing helpful roles in dealing with the fake news phenomenon. These findings may have future implications for librarians who attempt to address fake news with either their faculty or their students. It may be necessary to develop broader outreach and awareness programs to change traditional conceptions of academic librarians and library services, which are often conflated.

  • 31 de Janeiro de 2022, 00:00

The Canadian Index of Wellbeing: A Better Way to Assess and Communicate the Value of Libraries

Por Cara Bradley

Historically libraries have struggled to communicate their value in ways meaningful to both policy-makers and the general public. Traditional measures like collection and circulation counts, while useful, fail to capture libraries’ full impact on the lives of their users. The recent dominance of Gross Domestic Product (GDP) as the prevailing metric for policy and decision-making frames library value in exclusively economic terms. However, it is overreliance on economic measures like GDP in library assessment that leads to their undue underfunding. Meanwhile a tool like the Canadian Index of Wellbeing (CIW) is a credible alternative metric that shifts the focus from the purely economic toward additional facets of life. Developed through a broad cross-Canada consultation process, the CIW uses eight domains affecting wellbeing: community vitality, democratic engagement, education, environment, healthy populations, leisure and culture, living standards, and time use. Compared with the narrow economic focus of GDP, the CIW is a powerful tool to communicate the true value of public libraries and the impact they have on their users.

  • 30 de Janeiro de 2022, 00:00

Author Addendum Conundrum: Reconciling Author Use of Addenda With Publisher Acceptance

Por Lauren Byl

The purpose of this paper is simultaneously to investigate researcher use and awareness of author addenda (e.g., the Scholarly Publishing and Academic Resources Coalition [SPARC] author addendum) and publisher awareness and acceptance of the same. Researchers at U15 Group of Canadian Research Universities institutions were targeted, and a survey was sent to faculty, graduate, and postdoctoral associations to share with their members. Following a low response rate, the survey was sent to a listserv of copyright librarians in Canada with a message that encouraged them to share it with researchers at their institutions. Eighty-one researchers responded to the survey. Eighty-six percent of researchers (n = 70) indicated that they were unaware of author addenda. Researchers were asked to identify how often they negotiate their publishing agreements, and of those who answered the question, 84.2% (n = 64) responded that they never negotiate. Thirteen publishers or publishing organizations were contacted and asked if they would participate in phone interviews about copyright practices and author addenda. Two large multinational publishers agreed to participate. Both publishers indicated that very few authors attempt to negotiate their agreements and that of those who choose to negotiate, even fewer use addenda. Both indicated that they do not accept the SPARC author addendum. This study’s small sample sizes mean that more information needs to be collected before firm conclusions can be drawn. Based on the responses from the two large publishers, the best way to help Tri-Agency-funded researchers may be for libraries and the Tri-Agency to negotiate with publishers for funder-based exceptions.

  • 28 de Janeiro de 2022, 00:00

Transforming Your Conference Presentation into a Journal Article

Por Katya MacDonald

In many disciplines, most conference presentations end when the conference does; they do not go on to become peer-reviewed articles. Yet there is also research to suggest that continuing to work with a conference paper to turn it into an article leads to higher research productivity overall, with additional benefits of increasing a researcher's confidence, motivation, and capacity for further research (Lee & Boud, 2003).
This article was itself once a conference presentation or, more precisely, a workshop entitled “Transforming Your Conference Paper into a Journal Article” developed for University of Saskatchewan and Saskatchewan Library Association member librarians, and presented to researchers and writers from diverse disciplines. At those presentations attendees asked whether I would be turning this presentation into an article – a very meta question that did indeed seem like a logical next step! Synthesizing multidisciplinary scholarship on academic writing, resources from academic writing coaches, and case studies, this piece is intended to be a DIY workshop focusing on concrete strategies for addressing major barriers in the conference paper-to-article editing process.

  • 28 de Janeiro de 2022, 00:00

More Critical, Less Managerial: Addressing the Managerialist Ideology in Academic Libraries

Por Silvia Vong

Managerialism is an ideology that presents management as the center of organizations, shifting power and agency away from workers. This ideology allows more control and power to reside at the top of an organization, rather than allowing shared power in decision-making and everyday work. This structure can create inequitable and oppressive work environments that devalue the agency and intelligence of library staff and librarians. Managerialism, while considered an ideology on its own, has been building stronger roots in academic library practices due to influence from neoliberalism in the university environment. While managers can help with achieving organizational goals, it is important to critically examine library management practices to ensure that managers address instances of exclusion and inequity that may arise in these practices. This article introduces managerialism by providing a brief history of management and its expansion. It also identifies academic library practices that have been and continue to be susceptible to managerialist influences, such as consumer surveys, the demand for managers, strategic planning, leadership institutes, and merit pay. The article also provides some suggestions for addressing managerialism in the profession to ensure equity and inclusion are prioritized in library work. This includes practicing critical reflection, embedding critical perspectives in LIS education and training, and introducing critical perspectives on leadership.

  • 28 de Janeiro de 2022, 00:00

Mentoring Library School Interns at a Distance: Insights Gained from a Remote Community of Practice

Por Deborah Hemming

In Fall 2020, while working remotely due to the COVID-19 pandemic, we initiated a Community of Practice (CoP) model for library school interns working on a video tutorials accessibility project for Dalhousie University Libraries. This feature outlines the background of the project, our approach to training interns remotely on Camtasia software, the development of the CoP, and our key takeaways as supervisors. While the CoP was originally intended as a source of support for the group of interns, the experience ended up being incredibly beneficial to us in our development as supervisors as we learned to mentor at a distance. We reflect on how our mentorship styles changed throughout the project and explore future directions for continuing the project with a new cohort of library interns.

  • 28 de Janeiro de 2022, 00:00

Promoting a culture of openness: Institutional open access policy development and evaluation at a Canadian university

Por Jennifer Zerkee

Institutional open access (OA) policies can act as a solid foundation on which to build university-wide support for open access. This is the first paper to reflect on the entire process of developing, implementing, and reviewing an institutional open access policy at a Canadian post-secondary institution. Simon Fraser University (SFU) is one of a few Canadian universities with an institutional open access policy. As a leader in open access, SFU is well positioned to share observations of our experiences in the first three years of our OA policy. Throughout this paper, we reflect on the role that the policy plays in the broader culture of openness at SFU and on the OA resources and supports provided to SFU researchers. Other institutions may find our observations and adoption of the SOAR (strengths, opportunities, aspirations, results) appreciative inquiry framework useful as they explore future policy development or review and work to promote a culture of open access within their university community.

  • 9 de Dezembro de 2021, 00:00

Into the Unknown: Onboarding Early Career Professionals in a Remote Work Environment

Por Julia Martyniuk

This paper explores the impact of the COVID-19 pandemic from the perspective of three individuals, all of whom are early-career professionals: Julia, a term librarian for an academic library who began her role as the pandemic was causing widespread change; Christine, a recent graduate who started her job search during the pandemic; and Kevin, a current Master of Library and Information Science student who started and completed his co-op in an entirely remote setting. This paper explores their perspectives on job precarity in a remote work environment and provides reflections on working in a library setting during the pandemic. To bring together the key themes experienced throughout this period, several recommendations are offered to managers and early-career librarians as they navigate this new landscape. For employers, advertising new employees, organizing their onboarding, and ensuring concerted efforts for introductions are recommended. For new librarians, forming communities of practice and building relationships in the remote work environment to battle feelings of isolation and not belonging are recommended. The precarious roles most early-career librarians find themselves in is unlikely to improve during the pandemic. The perspectives and reflections shared in this paper are intended to provide a transparent view into the experiences of three early career librarians, what they have learned, and how they are maximizing their time in the remote work environment.

  • 24 de Setembro de 2021, 00:00

What is a Library Website, Anyway? Reconsidering Dominant Conceptual Models

Por Amy Paterson

In late 2019, Thompson Rivers University embarked on a multi-phase website usability project beginning with a website user survey, to be followed shortly afterward by usability testing and interviews. While the survey was completed as planned, the COVID-19 pandemic closed the library and interrupted the usability testing phase. This interruption and the frantic website changes that followed led me to consider survey findings within the context of differing conceptual models of the library website as a whole. This study explores a number of conceptual models of the library website in further depth, considering evidence from both the existing literature and the user survey in addition to the researcher’s own experience making post-COVID website updates. Particular models that are examined include Website as Research Portal, Website as Extension or Representation of the physical library, and Website as Library Branch. Each of these conceptual models has different implications on priorities, structure, purpose, and resource allocation. Rather than considering the models of library employees superior or more advanced than those of students, I contend that an awareness of myriad ways to understand the website can best bridge the gap between library employees and other users. The study concludes that while there is no perfect model of the library website, considering and communicating our models may sharpen collegial decision-making structures and create greater unity of purpose within the library.

  • 7 de Julho de 2021, 00:00
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